Catherine M. Wilson Center Lobby to Close for General Public 

The lobby of Mecklenburg County’s Catherine M. Wilson Center at 301 Billingsley Road will close to the public on Dec. 31, 2025.  

The customer service center in the Wilson Center has long served as a resource for customers of Mecklenburg County’s Economic Services Division—Medicaid applications, Food and Nutrition Services, energy assistance, and other programs. But with the 2023 opening of the Ella B. Scarborough Community Resource Center (CRC) in northeast Charlotte, and the availability of the Valerie C. Woodard CRC in west Charlotte, customers have access to those services and much more in one place.  

In addition to economic services, CRC customers can find help with child support, public health, veterans services, children’s welfare, domestic violence counseling, behavioral health, MeckPreK, and more. The services previously available at the Wilson Center are transitioning to the CRCs to join under one roof the other programs that residents rely on.    

Customers can also access services 24/7 at epass.nc.gov.  

Formerly known as the Wallace H. Kuralt Center, the recently renamed Catherine M. Wilson Center will undergo a renovation for continued use by County staff.