Mecklenburg County Offices and Services Closed Monday, Feb. 2

Trees covered in snow and ice.

This story was originally posted on Friday, Jan. 30. It was updated on Sunday, Feb. 1.

Due to the extreme winter weather and cold temperatures, Mecklenburg County offices and services will be closed on Monday, Feb. 2, 2026.

This includes all units of:  

  • DSS Child, Family, and Adult Services
    • Hotlines operate 24 hours a day, seven days a week to receive reports of suspected abuse or neglect. To report abuse of seniors or the disabled, call 704-336-CARE (2273). To report abuse, neglect, or human trafficking of children, call 980-31-HELPS (43577). 
       
  • Valerie C. Woodard Community Resource Center  
  • Ella B. Scarborough Community Resource Center  
  • Department of Community Support Services
  • Public Health
  • Land Use and Environmental Services Agency
  • Elections Office  
  • Tax Collector and Assessor’s Offices
  • Register of Deeds Office  

Park and Recreation: All operations including recreation and senior centers, parks, nature preserves, and nature centers are closed. 

Solid Waste Recycling Centers are closed. 

Individual and Business Personal Property Listing: The Feb. 2 deadline for taxpayers to list Individual and Business Personal Property has been extended until the next day that Mecklenburg County and the Assessor’s Office are open for business.

Charlotte Mecklenburg Library locations are closed.

State of Emergency 

A state of emergency remains in effect for Mecklenburg County, the City of Charlotte and the towns of Cornelius, Davidson, Huntersville, Matthews, Mint Hill, and Pineville. A state of emergency means:

  • Price increases are prohibited.
  • Immediate needs like rescue, medical assistance, food and shelter are addressed.
  • Essential facilities can be restored for residents and visitors.
  • Public safety and other city services can increase staffing to respond. 

Conserve Energy

Extremely cold temperatures – 10 to 20 degrees below normal – are driving unusually high energy demand. Duke Energy is asking customers to voluntarily reduce their energy use from 4-10 a.m. on Monday, Feb. 2, to help lessen the energy demand on the grid and reduce the potential of temporary power outages. 

Stay Safe 

Charlotte-Mecklenburg Emergency Management encourages residents to prioritize safety during extreme winter weather, and caution awareness for carbon monoxide, road safety, downed trees and limbs, pets, and more. Residents are encouraged to take extra steps to prevent frozen pipes.

Get Alerts: Sign up for CharMeck Alerts to receive emergency alerts by text, phone call, and/or email.   

Dial 9-1-1 for emergencies.  

Call 3-1-1 for questions about City of Charlotte or Mecklenburg County services.

  • When to call 911: For serious, unexpected, and dangerous situations requiring immediate action that may result in personal injury or property damage. Examples: medical emergency, downed power line, downed tree blocking a road. 
     
  • When to call 311: For information on public service impacts, clogged storm drains, downed trees not affecting public safety.

Utilities

Emergency Management Winter Weather Update