Dec 23 Extreme Weather Update on Homeless Shelters

Used for 2023 budget cover

In response to extreme weather forecasted through at least Tuesday, Dec. 27, activation of extreme weather protocols will begin on Friday, Dec. 23, which include expanded hours of operation and additional capacity at area homeless shelters. Mecklenburg County, the City of Charlotte, the Charlotte-Mecklenburg Emergency Management Office (CMEMO), Roof Above, the Salvation Army Center of Hope, and Block Love Charlotte are working together to support the needs of people experiencing homelessness during this extreme weather event.  We will continue to monitor weather conditions throughout the week. 

Roof Above’s Day Services Center, located at 945 N. College St, will remain open until 4 p.m. daily on Friday, Dec. 23, Saturday, Dec. 24 and Sunday, Dec. 25. These extended hours include access to restrooms, handwashing stations, and outside radiated heaters.  Regular day service hours resume on Monday, Dec. 26.   

Block Love Charlotte will also open their doors at 2738 N Graham St. on Friday, December 23 from 12 to 5 p.m.; and Saturday, December 24 and Sunday, December 25 from 8 a.m. to 5 p.m.; Monday, December 26 and Tuesday, December 27 from 8 a.m. to 5 p.m. to provide an additional warming station resource for people experiencing unsheltered homelessness in the community. 

On Thursday, Dec. 22, street outreach visited homeless encampments to encourage anyone living unsheltered to visit a shelter and to provide information on how to access shelter. Individuals declining shelter will be provided blankets and/or sleeping bags, if needed.

The following provides an update on expanded shelter capacity and access during this extreme weather event. Mecklenburg County and the shelters will be closely monitoring shelter utilization.   

For Men:   

Roof Above provides shelter for men and expanded capacity at their shelter locations.  To access shelter, men may come on site to Roof Above at 1210 N. Tryon starting at 4 p.m.  

For Women & Families:  

Salvation Army provides shelter for women and families and expanded capacity at their shelter location.  To access shelter, women and families may call 2-1-1 or by going to the shelter at 534 Spratt Street between 9 a.m. – 7 p.m. 

Transportation: 

Charlotte Area Transit System (CATS) buses will transport individuals to these shelter locations free of charge to Spratt St., N. Tryon St. and N. Graham St. during the day. Route information is below. Riders must simply identify a designated shelter location to the driver. This is only for routes 11, 21, 22 and 26.   

Spratt Street 

Route 21, 22, 26  

N. Tryon Street  

Route 11, 21  

N. Graham Street  

Route 22  

Weekday and Saturday schedules are the same.  

Ways to Help our Homeless Neighbors: